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Management

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Lori Palmer

President

Team Member since 1983

Lori has over 30 years of experience in the Material Handling Industry providing superior design solutions and service. She is very involved in every aspect of REB – from Sales to Marketing to Operations. Customers are Lori’s number one priority, she always takes the time to get to know each customer and assists them with the highest standard of service.

Lori is on REB’s Strategic Planning Team, and has been on the team since its inception. She has been instrumental in the development of REB and REB personnel. She is not only involved in REB but also the Material Handling Industry as a whole, serving on various association boards including three years on the board at PRISM.

“Sales and Customer Service is an area that I not only excel in but I truly enjoy. Our customers are the most enjoyable part of my day.”

Tom Lesko

Tom Lesko

Chief Executive Officer

Team Member since 1975

Tom has been thoroughly involved in the Records Storage and Material Handling Industries for over 38 years. He has extensive knowledge and experience designing storage systems in all industries. As REB’s CEO, he provides invaluable leadership to the entire REB team through motivation and teaching.

In addition to his involvement in the Records Storage and Material Handling Industries, Tom also serves on the board as Treasurer for Right To Be Free, a non-profit organization that funds the rescue and rehabilitation of trafficked children in Africa and broadens public awareness of human trafficking.

“I enjoy being CEO of REB as it enables me to be associated with my group of longtime, hardworking, dedicated employees. It is important to me that our employees continue to grow in their respective positions so that they may provide for their families, both in the short term and long term. It is a pleasure to share a common goal and vision with all REB employees….to be a truly world class innovator and designer of storage and material handling systems and to provide superior customer service that exceeds our customer’s highest expectations. ”

Bill

William Welton

Executive Vice President

Team Member since 1977

Bill has been with REB Storage Systems since graduating from Northern Illinois University in 1977 with a BS Degree in Mechanical Engineering. He serves as Vice President of Operations as well as specializing in custom systems applications and record storage systems.

Bill is one of four (4) individuals on REB’s Strategic Planning Team, and has been on the team since its inception. One of many of his notable accomplishments as team leader was heading up the implementation of REB’s new SAP Business One software. Along with his operation responsibilities, he maintains a role as Sales Executive, selling to the Record Storage and Material Handling Industries for over 20 years.

“I enjoy the challenge each project brings. Every project has unique situations, which makes them different. It’s that challenge to solve our customer’s needs that I enjoy the most at REB.”

DON NOLIMAL

Don Nolimal

Vice President of Operations

Team Member since 1979

Don coordinates orders/jobs from entry to delivery to collection. As a graduate of NIU with a BS in marketing, he is very effective at promoting current and potential new products and efficiently oversees orders/jobs every step of the way. Don is a proud REB employee since 1979, and is also the unofficial REB cheerleader.

“I make every effort to promote REB’s products and capabilities (design, financial, etc.) to our clients and prove to them that they made the right decision for their purchase.”

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Linda Orlando

Vice President of Project Operations

Team Member since 2013

Linda has more than twenty-five years of experience in the Material Handling Industry, with the last fourteen focused on Rack Repair and Installation projects. As Vice President of Project Operations, Linda’s main responsibility is to grow this sector of REB’s business and to ensure customers receive the highest quality of workmanship from REB’s contractors. With a background that includes finance, purchasing, inside sales and project management, Linda excels at understanding the “big picture” and the importance of working together with internal and external customers to achieve desired goals.

“By taking the time to understand a customer’s expectations, is the only way I can exceed those expectations. My goal for each and every project is to provide the highest quality of customer service regardless of the size.”

Joe Kane Bio Picture

Joe Kane

Vice President of National Accounts

Team Member since 2010

Joe has been working in the records storage industry for over 18 years. After receiving a degree in Architectural Engineering from Penn State University, Joe began his career as a design engineer for a rack manufacturer and then worked as a Project Manager/Project Coordinator. With this knowledge and expertise, Joe manages two of REB’s key accounts in the records storage industry as well as several medium and smaller sized companies.

“I take great pride in everything I do…both professionally and personally. I constantly strive for excellent Customer Service that helps build strong, long lasting relationships.”

Matt Myers

Matthew Myers

Vice President of Business Development/Enhancement

Team Member since 2016

Matt is a results-oriented leader with proven success managing large complex material handling projects. As the Director of Business Development & Enhancement, he supports Sales at meetings with potential clients, develops, reviews, and reports on the business development division’s strategy, ensuring objectives are executed by the team. Matt uses his 17 years of experience in material handling system design, engineering, sales, project management, and consulting to coordinate and arrange for strategic partners to present and educate both Sales and Engineering divisions on new products and services that will expand REB’s offerings.

“As the Director of Business Development & Enhancement my primary focus is to provide innovative material handling solutions in order to provide our Clients with a competitive advantage.”

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Dennis Tarnowski

Director of Project Management

Team Member since 2005

After receiving an Associate’s Degree in Mechanical Design from Moraine Valley Community College, Dennis began his career as a Project Engineer in the Material Handling Industry. Joining REB in 2005 designing material handling systems, he quickly excelled to become a Project Manager and in early 2012 was promoted to Engineering Manager. In his current role as Director of Project Management he oversees all operations within the PM department including distributing drawing requirements and quote requests to Project Engineers and creating and implementing new processes and procedures in order to reduce costs and improve customer service.

“As the Director of Project Management for REB Storage Systems International I take much pride in my work and the work of my team. We are determined to meet if not exceed the expectations of our customers and will not agree to anything less. Whether our customer needs a single floor mat or a major Archive System, our team is ready for the task. Our customers will always be our number one priority and we will leave no stone unturned when it comes to executing a successful project.”

Joe Onda Bio Picture

Joe Onda

Direct of Project Management East Coast

Team Member since 2010

With an Associate’s Degree in Mechanical Engineering Technology from Pennsylvania State University and over 13 years of Project Engineering/Management experience in the Material Handling Industry, Joe effectively oversees the successful implementation of our customer’s racking systems, including planning, execution, monitoring and control, and closure.

“I ensure customer satisfaction with every customer (on time and under budget).”

Jerry

Jerry Pytel

Director of Engineering

Team Member since 2014

As an Director of Engineering, Jerry is responsible for distributing drawing requirements and quote requests to the project engineers. He reviews all layouts and quotes, and is responsible for creating and implementing new processes and procedure to reduce costs and improve customer service.

Jerry brings with him to REB 30+ years in the material handling industry, as well as experience in engineering, installation coordination and rack remediation. Jerry has an understanding of the concept phase and the manufacturing process through project completion and installation. Each job brings its own challenges and variables for which he develops solutions in order to meet the customer’s needs and expectations.

“My approach to customer service is that I will serve my internal and external customers to the best of my ability. I believe that in providing strong engineering at the start of a project, the entire project and team members will succeed with the end results of a well-designed system, thus meeting the needs of our customers. A company stands above the rest due to the work of its people and service they provide to their customers.”

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Lori Pieszala

Director of Retail Accounts

Team Member since 2010

Lori has excelled in the material handling industry for over 20 years. In her current position as Director of Retail Accounts, she is responsible for facilitating and overseeing growth within REB’s retail division. Her many years of experience in this industry allows her to provide the right product for the customer’s needs at the best possible price.

“My customers are very important to me and I have learned to listen to what they need and provide what they expect. I love what I do, especially when a customer lets you know that what has been provided has made their job that much easier. You cannot ask for a more rewarding and interesting job then what we do.”

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Jacqueline Terrell

Vice President of Marketing

Team Member since 2010

Graduating from Ohio State University with a Bachelor’s degree in Communications in 2009, Jacqueline then began working at REB in 2010 as an Administrative Assistant and was eventually promoted to Marketing & Sales Administrator. In her current role, she is responsible for coordinating all tradeshows, distributing and following up on sales leads and creating concepts and artwork for ads, literature and mail and email marketing campaigns.

“Customers are the most important part of our business, and I always put their satisfaction first.”

Project Management

linda

Linda Orlando

Vice President of Project Operations

Team Member since 2013

Linda has more than twenty-five years of experience in the Material Handling Industry, with the last fourteen focused on Rack Repair and Installation projects. As Vice President of Project Operations, Linda’s main responsibility is to grow this sector of REB’s business and to ensure customers receive the highest quality of workmanship from REB’s contractors. With a background that includes finance, purchasing, inside sales and project management, Linda excels at understanding the “big picture” and the importance of working together with internal and external customers to achieve desired goals.

“By taking the time to understand a customer’s expectations, is the only way I can exceed those expectations. My goal for each and every project is to provide the highest quality of customer service regardless of the size.”

dennis

Dennis Tarnowski

Director of Project Management

Team Member since 2005

After receiving an Associate’s Degree in Mechanical Design from Moraine Valley Community College, Dennis began his career as a Project Engineer in the Material Handling Industry. Joining REB in 2005 designing material handling systems, he quickly excelled to become a Project Manager and in early 2012 was promoted to Engineering Manager. In his current role as Director of Project Management he oversees all operations within the PM department including distributing drawing requirements and quote requests to Project Engineers and creating and implementing new processes and procedures in order to reduce costs and improve customer service.

“As the Director of Project Management for REB Storage Systems International I take much pride in my work and the work of my team. We are determined to meet if not exceed the expectations of our customers and will not agree to anything less. Whether our customer needs a single floor mat or a major Archive System, our team is ready for the task. Our customers will always be our number one priority and we will leave no stone unturned when it comes to executing a successful project.”

Joe Onda Bio Picture

Joe Onda

Direct of Project Management East Coast

Team Member since 2010

With an Associate’s Degree in Mechanical Engineering Technology from Pennsylvania State University and over 13 years of Project Engineering/Management experience in the Material Handling Industry, Joe effectively oversees the successful implementation of our customer’s racking systems, including planning, execution, monitoring and control, and closure.

“I ensure customer satisfaction with every customer (on time and under budget).”

Jerry

Jerry Pytel

Director of Engineering

Team Member since 2014

As an Director of Engineering, Jerry is responsible for distributing drawing requirements and quote requests to the project engineers. He reviews all layouts and quotes, and is responsible for creating and implementing new processes and procedure to reduce costs and improve customer service.

Jerry brings with him to REB 30+ years in the material handling industry, as well as experience in engineering, installation coordination and rack remediation. Jerry has an understanding of the concept phase and the manufacturing process through project completion and installation. Each job brings its own challenges and variables for which he develops solutions in order to meet the customer’s needs and expectations.

“My approach to customer service is that I will serve my internal and external customers to the best of my ability. I believe that in providing strong engineering at the start of a project, the entire project and team members will succeed with the end results of a well-designed system, thus meeting the needs of our customers. A company stands above the rest due to the work of its people and service they provide to their customers.”

Baily

Mike Baily

Senior Estimator

Team Member since 1998

For over 11 years, Mike was the Director of Facilities Engineering for Iron Mountain, Inc., the world’s largest records management company. He was responsible for the design and construction of new records centers, storage systems, and fire protection/life safety systems. Since 1998 Mike has been with REB specializing in large system projects for the Records Management Industry.

Mike spent over 10 years as Chairman of PRISM’s Regulatory Affairs Committee, which is responsible for working with regulatory agencies on issues that affect the Records Storage Industry. Mike is also a long time member of the National Fire Protection Association (NFPA).

“Working with our customers, listening to their needs, and coming up with a cost effective solution is my ultimate goal. Working with them through every step of the project to completion is very rewarding.”

MIKE BOER

Mike Boer

Integrated Systems Project Engineer

Team Member since 2009

Mike has over 20 years of experience in the Material Handling Industry, excelling in warehouse layout and design through AutoCAD. He works with REB’s Project Management team to develop optimal layouts based on the customer’s needs.

“I strive to always meet and exceed the customer’s requirements.”

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Scott Kolar

Senior Project Engineer

Team Member since 1997

Scott is proficient in AutoCad 2010 and has since completed advanced AutoCad training in 2012, allowing him to quickly produce storage layout concepts that are “ready to build”. He excels at maximizing storage capacity for our clients, helping to increase their efficiency and profits.

“I pride myself in making sure our customers get what they need, when they need it.”

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Adam Salage

Senior Project Engineer

Team Member since 2012

As a Project Engineer, Adam Salage is responsible for the layout and design of storage rack systems, the development and pricing of all system components for our Sales personnel, and the preparation of permit/installation drawings. With over 12 years of experience as a Design Drafter in the Materials Handling Industry, Adam brings to REB extensive knowledge of rack design and installation.

“As a Project Engineer at REB, I endeavor to always offer timely rack designs, layouts and pricing to our Sales staff in order to provide the customer with the highest quality service.”

Bob Hyzenski

Bob Hyzenski

Project Engineer

Team Member since 2016

As a Project Engineer, Bob joins the REB team with 26 years of Autocad experience and 18+ years of experience with building layouts. Bob is responsible for the design and layout of storage rack systems, the pricing of all components, and the preparation of working drawings.

“I strive to provide our sales staff with the most efficient rack design and pricing options available so that they can fulfill our customer’s needs in a timely and cost effective manner.”

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Glenn Staley

Senior Project Manager

Team Member since 1982

As a Senior Project Manager, Glenn is responsible for the complete design and installation of storage systems. Glenn prides himself on having comprehensive knowledge of all REB products and services which enables him to best serve his customers. The expertise he has gained from his over 30 years of experience as a Project Manager allows him to recognize areas of risk within a project and to then develop a plan to minimize or eliminate those issues.

“I strive to meet and exceed customer’s expectations. Their satisfaction is my reward.”

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Dan Fording

Project Manager

Team Member since 2016

Dan joins REB with 20 years of experience in the material handling industry, including 8 years in sales and account management, and 10 years in operations and project management. He has extensive knowledge in selective pallet rack, drive in rack, pushback rack, boltless shelving applications, and mezzanines. As a Project Manager, Dan oversees multiple ongoing projects from signed order thru completion and sign off, including planning, implementing, and executing what the customer is expecting, on time and on budget. As a member of the Distribution Management Association and certified in Objective-Based Selling, Dan makes it his daily goal to exceed the customer’s expectations.

”As a PM, it’s my responsibility to understand all the parameters of the project and how it relates to the customer’s needs. I always strive to accomplish, and exceed those needs.”

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Joe Yassine

Project Manager PMP

Team Member since 2016

After receiving his Bachelor’s in Project Management and his Project Management Professional Certification, Joe went on to working in the Material Handling Industry. As Project Manager at REB, Joe is responsible for “Initiating, Planning, Executing, Monitoring, and Controlling” client projects.

“I strive to give customers the best service to ensure the success of their investments because it is not about what I have to do, it is about who I am and the kind of person I aspire to be. This is not just a job, it is my life. My clients deserve the best of my accountability, honesty, respect, attention to detail, and service. I take pride in making this difference every day.”

mike palko

Mike Palko

Project Manager PMP

Team Member since 2016

Mike joins the REB with 9+ years of experience in the material handling industry as an engineer and product manager, as well as a BS in industrial and operations engineering. As a project manager, Mike manages the implementation of REB’s engineered solutions, and plans and executes projects while maintaining effective communication with all parties. Mike’s experience as an end customer oh material handling solutions makes him a valuable asset to the REB project management department.

“My goal on each project is to understand the customer’s requirements and provide an effective, safe, and on-time solution.”

Meredith Doucette

Meredith Doucette

SAP Solutions Specialist

Team Member since 2016

As a SAP Solutions Specialist, Meredith creates purchase orders for the project management team, obtains Certificates of Insurance for REB’s installers, prepares close-out binders for customers, and approves project invoices. She comes to REB from John Deere, where she coordinated cross-departmental projects and improved import/export compliance processes.

“I always try to understand the customers’ needs and find most efficient, accurate, and user-friendly process to meet them- I’m always seeking improvements to help the customer.”

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Jared Smigal

Rack Inspector and Surveyor

Team Member since 2016

Jared joins the REB team with over 5 years of experience in the material handling industry, including 2 years of project management in automated MHI, as well as 3 years of site management and over 17 years in the construction field. As Rack Inspector and Surveyor, Jared surveys rack and component damage and their remediation. OSHA-30 certified, he works with project management and engineers to create safer facilities for customers and their employees.

“Customer satisfaction is my priority and has always been. My goal is to make their facilities safer and more efficient.”

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Lucas Azer

Project Manager PMP

Team Member since 2017

Lucas joins REB with many years of experience specializing in project management with extensive experience in project controls, strategic planning, cost reporting, construction and civil engineering. Most recently, Lucas supervised a group of project managers and planners on three different gas power plant job sites located in the Sahara Desert. Through his widespread travels throughout the globe, Lucas will help cultivate REB's opportunities outside of the U.S. Lucas graduated from Georgia Institute of Technology with a B.S. in Building Construction and has recently completed his Project Management Professional (PMP) certification.

Marketing

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Jacqueline Terrell

Vice President of Marketing

Team Member since 2010

Graduating from Ohio State University with a Bachelor’s degree in Communications in 2009, Jacqueline then began working at REB in 2010 as an Administrative Assistant and was eventually promoted to Marketing & Sales Administrator. In her current role, she is responsible for coordinating all tradeshows, distributing and following up on sales leads and creating concepts and artwork for ads, literature and mail and email marketing campaigns.

“Customers are the most important part of our business, and I always put their satisfaction first.”

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Adriana Menegehetti

Marketing Designer and Planner

Team Member since 2017

After receiving a BS in Communications from Southern Illinois University of Carbondale, Adriana went on to excel in various marketing roles that included meeting coordination and promotion, social media management, and graphic production. In her current role of Marketing Coordinator at REB, she is responsible for many tasks including company promotion development, event planning, lead tracking, customer outreach, and graphics.

“Customer satisfaction is the backbone of success.”

Operations

DON NOLIMAL

Don Nolimal

Vice President of Operations

Team Member since 1979

Don coordinates orders/jobs from entry to delivery to collection. As a graduate of NIU with a BS in marketing, he is very effective at promoting current and potential new products and efficiently oversees orders/jobs every step of the way. Don is a proud REB employee since 1979, and is also the unofficial REB cheerleader.

“I make every effort to promote REB’s products and capabilities (design, financial, etc.) to our clients and prove to them that they made the right decision for their purchase.”

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Bill Gross

Warehouse Manager

Team Member since 2010

Throughout his over 35 years of warehouse management experience, Bill has gained superior knowledge and understanding of all warehouse operations. He has proven to be an invaluable addition to REB as Warehouse Manager and is fully dedicated to ensuring that daily operations run as efficiently as possible.

“Customer convenience is always my top priority.”

Andy

Andrew Gross

Assistant Director of Warehouse Operations

Team Member since 2011

Starting at REB as a Warehouse Associate in 2011, Andy quickly excelled to become Assistant Director of Warehouse Operations in 2012. Andy helps contribute to the overall efficiency of the warehouse by overseeing stock organization, order pulling, inventory maintenance, the loading and unloading of trucks, as well as any other area that he is needed.

“Customer satisfaction is very important to me, and I try to show that in everything I do.”

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Eloy Renteria

Warehouse Clerk

Team Member since 2006

Through his many years of experience, Eloy has gained a wealth of comprehensive product knowledge, allowing him to efficiently organize and pull products for customer orders. Eloy always goes the extra mile to help REB with whatever is needed, and is a valuable asset to the Operations Team.

“My focus is on making sure the warehouse runs efficiently, thereby providing REB customer’s with what they need, when the need it.”

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Eduardo Velazquez

Material Handler

Team Member since 2015

Eduardo contributes greatly to the warehouse team as a material handler. He uses his previous warehouse experience to pick and pack orders, as well as unload inventory from shipping trailers.

“Providing our customers the best service possible to meet their satisfaction.”

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Mario Nava

Material Handler

Team Member since 2017

As a Material Handler, Mario's previous experience makes him a great addition to the REB warehouse team. Mario's main tasks are to pick and pack customer orders, organize stock and unload shipping inventory.

“My biggest goal is to make sure each order is tailored to the customer's needs meets and exceeds their expectations.”

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Jesse Camarillo

Shipping Clerk

Team Member since 2015

As REB’s Shipping Clerk, Jesse is responsible for creating bills of ladings and process UPS orders, as well as helping other warehouse staff to pick orders and load/unload shipments. Jesse has completed Safety & OSHA training, ISO 9001 training, and forklift handling training.

Sales

Joe Kane Bio Picture

Joe Kane

Vice President of National Accounts

Team Member since 2010

Joe has been working in the records storage industry for over 18 years. After receiving a degree in Architectural Engineering from Penn State University, Joe began his career as a design engineer for a rack manufacturer and then worked as a Project Manager/Project Coordinator. With this knowledge and expertise, Joe manages two of REB’s key accounts in the records storage industry as well as several medium and smaller sized companies.

“I take great pride in everything I do…both professionally and personally. I constantly strive for excellent Customer Service that helps build strong, long lasting relationships.”

lori-pieszala

Lori Pieszala

Director of Retail Accounts

Team Member since 2010

Lori has excelled in the material handling industry for over 20 years. In her current position as Director of Retail Accounts, she is responsible for facilitating and overseeing growth within REB’s retail division. Her many years of experience in this industry allows her to provide the right product for the customer’s needs at the best possible price.

“My customers are very important to me and I have learned to listen to what they need and provide what they expect. I love what I do, especially when a customer lets you know that what has been provided has made their job that much easier. You cannot ask for a more rewarding and interesting job then what we do.”

Dave Tozer Bio Picture

Dave Tozer

Senior Account Executive

Team Member since 2006

Dave has spent over 25 years in the automotive industry focusing on machine and tool design, facilities layout, vendor integration and project management. In addition, he has over 10 years of experience designing and installing storage solutions for customers internationally.

“I really enjoy the working and interacting with customers. REB has set very high standards for themselves, and strives very hard to achieve them.”

Joe Budz

Joe Budz

Senior Account Executive

Team Member since 1979

Joe works with customers nationwide to produce the optimum solution for their storage needs. With over 26 years of experience in the industry, Joe has extensive knowledge of local building and fire codes that help ensure a smooth installation process. Joe is able to analyze the customer’s specific needs to develop the most efficient CAD layout design utilizing the best rack storage method.

“I enjoy working with REB customers and promise single source on-time performance that ever customer can rely on.”

Joe Malerba

Joe Malerba

Director of Remediation Services

Team Member since 2013

Joe has over 25 years of experience in the media storage industry focusing on the retrieval, storage and archival of small tapes and disks. For 19 of those years Joe was Vice President of Sales, managing a sales organization of Regional Sales Managers supporting media storage product sales through a network of dealers worldwide. Joe has extensive experience with rack safety assessments and repair procedures. His knowledge in safety best practices and ANSI/RMI rack safety standards allows him to analyze a rack system, locate all possible risks and make suggestions to help companies increase employee safety and asset protection.

“In my opinion the customer is the most important entity in business. As a member of the REB team, it’s my responsibility to understand the customers’ business objectives and their needs. I can then provide the best possible solution to benefit the customer. My ultimate goal is to be considered a valued business partner and a trusted friend to the customer.”

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Juan Castillo Jr.

Account Executive

Team Member since 2011

As an Account Executive, Juan oversees all aspects of his client’s projects from start to finish, including confirming accurate measurements, providing quotes that meet all requirements, and ensuring that material arrives complete and that the project is installed safely and accurately. His goal with every customer is to design the optimal storage solution that will help them become more efficient when selecting their SKU’s/product. Juan began his career in the racking industry over 16 years ago after receiving an Associate’s Degree in Business Administration. In this time he has gained invaluable knowledge and experience managing a large number of projects from Archive Storage to Pallet Flow Systems.

“In the material handling industry, we are met with many challenges to help create the correct storage solution. But, once you begin to understand your customers’ needs the challenge turns into a design, the design is then properly reviewed and explained to your customer, at this point you begin building a trust with your client. The trust is built when you show a sincere interest in their companies needs while seeking cost saving ideas without losing any integrity of the project. After the project is installed, your customer will quickly see the benefit of the efficiency of their new storage solution. At the end of the day that’s a challenge I’m happy to face every day!”

Paul Bauer Bio Picture

Paul Bauer

Account Executive

Team Member since 2011

Paul has over 20 years of experience in the Material Handling Industry primarily designing, selling and project managing archive systems as well as the direct selling of warehouse systems and supporting distributor sales. He excels at identifying creative, economical solutions to the challenges customers can face and then implementing those solutions.

“I always provide customers with the utmost service. I believe that doing right by the customer will lead to growth and profitability.”

Michael Lawrence

Michael Lawrence

Account Executive

Team Member since 2016

Michael joins REB with over 5 years of inside sales experience, as well as logistics sales experience working with shipping/receiving managers and warehouse management. In his current position as Account Executive, Michael provides quotes, processes orders, and works with logistics to ensure on time delivery. He is a valuable point of contact for customers, providing information and expertise for customers so that they receive the best solution for their needs.

“I provide my customers with consistent and reliable customer service to ensure that no matter what the situation we do our best to resolve it quickly.”

Susan Paulding

Susan Paulding

Inside Sales Representative

Team Member since 2013

As an Inside Sales Rep, Susan works to provide REB customers with the sales support they need. She is able to create sales quotes, as well as provide product information, up-to-date pricing, stock levels, and shipment status. Susan uses her Master of Arts, 17 years of experience in the Material Handling industry in Customer Service, Sales & Technical Support, and ongoing pallet rack product training to provide outstanding service to REB customers.

“If it’s true that everything is a commodity today, the only thing that sets us apart is superior service. The relationship with the customer is what distinguishes us from our competition.”

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Phil Nelson

Account Executive

Team Member since 2016

Phil worked for eight years in the distribution and warehousing industry in Ireland, distributing many different stored products from temperature and date sensitive products to seasonal retail items. Through this Phil has experienced first-hand the benefits and growth positives of implementing and upgrading material handling equipment, mezzanine floors and racking systems. In his current role as Account Executive at REB, Phil provides customers with comprehensive project proposals with the goal of increasing storage density/capacity and product flow while keeping costs to a minimum.

“I am a firm believer that whilst many products may be readily available on the internet, a strong and personable customer service is not, and this is a value I strive to provide to all of my customers. Through listening and understanding, it enables me to engage with the customer and propose the best possible solution rather than pushing product when it is not required.”

Liz Medrano

Liz Medrano

Account Sales Specialist / Assistant Project Manager

Team Member since 2016

Liz joins the REB team with 4 years experience with lightweight shelving and works directly with the customer. Liz is involved in the entirety of a project, from the beginning during the quotation stage through to the completion of the project.

“A commitment to customer service with the ability to build a relationship with our customer, to listen and provide great service.”

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Mark Orlovetz

Sales Support/Inside Sales Representative

Team Member since 2017

Mark comes to REB with over 8+ years of inside sales and client relationship management experience. Mark handles incoming calls while also reaching out to past, present and potential clients to maintain and grow business. In his role, Mark will assist with every aspect of the sales cycle, from providing product information and creating quotes to working with logistics to ensure timely delivery. Mark graduated from Depaul with a major in Sales Leadership and Marketing.

“I consider my clients to be my family. I go above and beyond for them because, at the end of the day, they are my livelihood. Making sure that they know they are cared for and taken care of is priority #1 for me.”

Administration

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Kris Waranoski

Director of IT and Business Systems

Team Member since 2000

Kris has an extensive background in customer service, a certificate in Crystal Report writing and is currently working on achieving his IT degree. He provides invaluable support to all departments at REB, from Accounting to IT to Management. His responsibilities range from day to day, and can be anything from QuickBook entries to SAP maintenance and various other IT functions.

“I give my 100% attention to the REB customers.”

Edgar-Negron

Edgar Negrón

Purchasing Agent/Assistant Warehouse Manager of Receiving

Team Member since 2015

As a Purchasing Agent, Edgar reports generating and purchasing stock from multiple vendors, as well as numerous other vital functions within REB’s main office and warehouse. As Assistant Warehouse Manager of Receiving, Edgar is in charge of the planning, coordinating and monitoring of work required for incoming inventory. To REB, he brings with him experience in customer service, vendor relations, and inventory control and logistics.

“REB customers can expect the absolute best customer care I can possibly put forth. They are treated the way I, as a customer, would like to be treated.”

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Ann Louise Karas

Sales Support

Team Member since 2011

With an extensive background in customer service, Ann Louis has been a tremendous help to our sales department. Her background also includes accounts receivable, accounts payable and payroll experience.

“I enjoy speaking with the customers and helping them when required with the information they need. I feel a sense of accomplishment when the job is completed.”

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Eva La Rosa

Office Manager/Accounts Receivable

Team Member since 1997

Eva has been REB’s Accounts Receivable representative since 1997, her primary duties include following up on discrepancies, short pays, tax issues, freight bills, collections, credits, and returns. Excelling in her role in AR, Eva was promoted to Office Manager in 2012 and took on the additional responsibility of supervising all front office activities and personnel.

“I am proud to be a part of the REB family and pleased to be able to provide REB customers with outstanding service.”

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Linda Kane

Administrative Assistant

Team Member since 2012

With a strong background in administrative support and data entry, Linda has proven to be a valuable help to our sales department. She excels at meeting deadlines and is always willing to take on new challenges.

“My focus is on helping the sales department run efficiently, thereby providing REB customers with superior, timely service.”

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Lisa Fiscal

Accounts Payable

Team Member since 1990

With over 20 years of experience as REB’s Accounts Payable representative, Lisa has unsurpassed expertise in managing job costing spreadsheets, working with customers and vendors, and assisting with general office duties.

“I strive to provide vendors and customers will reliable support and friendly service.”

JESSICA LA ROSA

Jessica La Rosa

File Clerk

Team Member since 2015

With REB’s extensive client list, maintaining client files is no easy task – but Jessica is up to the challenge. As REB’s File Clerk, Jessica creates and maintains easily accessible electronic records of client files to ensure REB’s daily operations run smoothly.
Aileen Maldonado

Aileen Maldonado

Order Entry Specialist/Administrative Assistant

Team Member since 2012

Aileen enters all sales and purchase orders, which is essential for day-to-day business operations. Assistant to REB CEO Tom Lesko, she handles a variety of administrative tasks on a daily basis. In addition, she handles front office duties including collection calls and maintaining Excel databases. Aileen was an administrative assistant for four years prior to REB and is Microsoft Office Certified with two CEU certificates.

“I am happy to be of service in any way possible to help the company succeed.”