Integrity plays a major role in the cycle of an organization: customers choose organizations based on their ability to follow through on their services, organizations look for this trait in the employees they hire, and quality employees will be more loyal to an organization with integrity.
Integrity comes in many forms, but the main traits that are expected in the workplace are dependability and honesty. These traits show co-workers as well as customers that you’re reliable and take your work seriously. They also cultivate a positive work environment because open communication and trust has been established between employers, employees and co-workers.
Alongside honesty is accountability for mistakes. If you admit that you’ve done something wrong, it is easier to be more honest and to avoid the same mistake in the future than it is to cover it up. Part of possessing integrity includes respecting the opinions and decisions of employers and co-workers.
Employers and employees can display integrity in the workplace through leading by example. When an employee is faced with a moral decision, the employee will look to others in the organization to gauge what is accepted. Experiments have shown that when people see others like them behaving unethically, they are more likely to cheat themselves.
-Lori L. Palmer, President, REB Storage Systems International