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Operational Excellence – A Letter from REB’s President

Operational Excellence - A Letter from REB's President

Operational excellence is the process where organizations focus on their customers’ needs while consistently improving the organization’s current procedures that are set in place. This can be used as a source of measurement on what can be improved to maintain a competitive advantage in the industry.  This process also motivates and empowers current employees which can increase productivity.

Organizations look to achieve operational excellence to continuously improve all areas of performance, including decision-making, profitability, customer support, sales strategies and human resources capabilities. In turn, organizations that achieve this have lower operational risk, lower operational costs and increased revenues, creating more value for customers.

Leadership must set realistic goals while measuring progress and identifying areas that need adjustment. Just as customer needs change, areas that need improvement can shift over time so this process should be performed on an ongoing basis. Defining strengths and weaknesses within the organization while focusing on customer needs will not only continually improve the current strategies of the workplace, but deliver optimal customer service and achieve operational excellence.


– Lori L. Palmer, President, REB Storage Systems International

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Brian Dubin

All Products Automotive, Inc.

“We have been a customer for over 15 years. REB offers a good selection of products at great prices. They are an excellent source of materials along with suggestions and information on a variety of storage issues."

Bruce Moulton

Harrington Industrial Plastics

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Gary Rothschild

Epko Industries

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Elliot Sneen

Cabernet Corporation

“Great customer service with an accurate storage system!”

Richard Steed

Pacific Records Company

“We have used REB Storage Systems for a number of years and will continue to do so in the years to come. Their entire staff are wonderful to work with and provide a seamless installation from beginning to end. Their focus to detail and quality installation has been a valuable resource to our company.”

Tom Beckermann

Felling Trailers Inc.

“REB Storage Systems provides a high quality product with the best customer service in the industry, no matter the volume of products we buy.”