Incorporating mentoring programs into your company culture can enhance cross-departmental communication and collaboration while also providing professional development for mentees and mentors.
When an employee has a mentor, it allows them to network with senior-level management who can provide them with tips, advice and constructive criticism. Mentors can enhance their leadership or management skills and help encourage professional development.
Employees who participate in cross-departmental mentoring programs gain a more thorough understanding on how the company works as a whole which also gives them more knowledge to bring to their customers.
This past year, REB has implemented a mentoring program that enables our sales team to meet with our engineering and project management team. The meetings cover everything from correctly measuring for rack system elements to going over different design options.
Newer sales team members also accompany senior sales executives on-site visits to learn more about our sales process and what questions customers can ask. With these practices in place, we set up our employees to continue to learn and gain a better understanding for what our customers need.
– Lori L. Palmer, President, REB Storage Systems International