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Knowledge is Power – A Letter From REB’s President

Knowledge is PowerWhether you are in the material handling industry or not, you know the significance of keeping up-to-date with industry trends and emerging technologies. It also puts added importance for employees to continue developing their skills and remain experts in their fields.

The material handling industry is not like it once was when I first started at REB. There is more emphasis on automation and process optimization than there was even ten years ago. This shift requires us to make sure we are on top of all the latest products and options that are out there so we can provide the best possible solutions to our customers.

This starts with encouraging employees to attend conferences, networking events, webinars, etc. for professional development so they can enhance their skills. The training employees receive while attending these events is instrumental in providing an overall better customer experience throughout each project.

Training doesn’t always have to take place off-site. It is just as important to conduct training within the company and between departments. Cross-departmental training helps break down department barriers while giving employees hands-on experience throughout a project’s whole lifespan.

Recently, we implemented a learning program where vendors come on-site, allowing our sales and project management teams to learn more about their company and products. This provides valuable face-time for employees with vendors to ask any questions regarding products. I believe this is extremely beneficial for our company because it also strengthens and enhances those vendor relationships.

When you give your employees the resources to learn and develop, you will see them become more engaged and more motivated to succeed.

 

– Lori L. Palmer, President, REB Storage Systems International

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Testimonials

Brian Dubin

All Products Automotive, Inc.

“We have been a customer for over 15 years. REB offers a good selection of products at great prices. They are an excellent source of materials along with suggestions and information on a variety of storage issues."

Bruce Moulton

Harrington Industrial Plastics

“REB is by far my favorite vendor, the customer service and dedication to making sure every order is complete and on time. Fantastic communication, and an absolute pleasure to work with.”

Gary Rothschild

Epko Industries

“First time customer and REB provided excellent service and competitive pricing. Would use them again.”

Elliot Sneen

Cabernet Corporation

“Great customer service with an accurate storage system!”

Richard Steed

Pacific Records Company

“We have used REB Storage Systems for a number of years and will continue to do so in the years to come. Their entire staff are wonderful to work with and provide a seamless installation from beginning to end. Their focus to detail and quality installation has been a valuable resource to our company.”

Tom Beckermann

Felling Trailers Inc.

“REB Storage Systems provides a high quality product with the best customer service in the industry, no matter the volume of products we buy.”