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Bridging the Generation Gap – A Letter From REB’s President

Bridging the Generation Gap - A Letter From REB's President

Bridging the Generation Gap

One of the most common challenges that management faces today involves generational differences within the workplace. The generation gap is widening in the workplace and when the differences of each are understood, it is easier to implement training and communication tactics that are successful. Exposing the different generations to each other can spark innovation and greater collaboration. From baby boomers (roughly 51 to 69) to millennials (18-34), management must throw away the “One-Size-Fits-All” mentality and adapt to the different learning styles of each generation.

Millennials are perceived to be more tech-savvy and collaborative while baby boomers are more reserved with years of experience, they each have a great deal to learn from each other. Implementing a mentoring or coaching program creates a platform to help build stronger relationships and teamwork between coworkers.

Adopting effective communication techniques and identifying different feedback styles are imperative to keeping employees engaged. While boomers are used to the formality of phone calls, millennials may find texts and social networking essential methods of communicating. In addition to communication styles, each generation responds better through different feedback methods. Boomers are more accustomed to being rewarded through promotions while millennials seek instant gratification.

Employees of all generations want to know their work is valuable to the company. Ensuring that everyone sees that they are working toward the same end, and that their goals are aligned, also helps employees come together as one cohesive unit.


– Lori L. Palmer, President, REB Storage Systems International

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Brian Dubin

All Products Automotive, Inc.

“We have been a customer for over 15 years. REB offers a good selection of products at great prices. They are an excellent source of materials along with suggestions and information on a variety of storage issues."

Bruce Moulton

Harrington Industrial Plastics

“REB is by far my favorite vendor, the customer service and dedication to making sure every order is complete and on time. Fantastic communication, and an absolute pleasure to work with.”

Gary Rothschild

Epko Industries

“First time customer and REB provided excellent service and competitive pricing. Would use them again.”

Elliot Sneen

Cabernet Corporation

“Great customer service with an accurate storage system!”

Richard Steed

Pacific Records Company

“We have used REB Storage Systems for a number of years and will continue to do so in the years to come. Their entire staff are wonderful to work with and provide a seamless installation from beginning to end. Their focus to detail and quality installation has been a valuable resource to our company.”

Tom Beckermann

Felling Trailers Inc.

“REB Storage Systems provides a high quality product with the best customer service in the industry, no matter the volume of products we buy.”